Our Casework
Casework
ARM casework team provides case management to migrant workers facing labor violations (unpaid wages, exploitative working conditions, violence from employer/sponsor/agency), forced labor, trafficking, legal status issues and asylum claims.
The casework team’s primary role is to support migrant workers in accessing necessary information and resources, through direct legal interventions (administrative, filing complaints before relevant entities, trial) or providing legal information. For other types of needs, ARM works in collaboration with a number of NGOs that provide GBV, health, mental health, shelter and legal support to migrant workers. When needed, referrals to embassies, consulates and governmental institutions are facilitated.
Get In Touch
Migrant workers can contact the casework team through one of the following numbers:
They can also send a voice note on Whatsapp with their name, nationality and the problem they are facing/the question they have. The casework team will call them back within two weeks to assess their situation and explore potential solutions with them.
For other questions related to specific cases of migrant workers, or for referrals from other NGOs, an email should be sent to